Data Protection – Privacy Policy

We respect your privacy and want to be transparent about how we handle information about you.

What information may we collect about you?

We may collect personal data about you in the course of our work. That may include things like:

• Your contact details.
• Your date of birth.
• Where you work.
• Your wishes and criteria in any transaction you are considering.
• Financial information, for example, about your income and capital resources.

Usually, we will have received this directly from you. However, we may also receive personal data about you from others, such as from the other party to a transaction you are engaged in or from joint agents. Family members also sometimes provide information about each other.

How will we use the information?

Our use of such personal data is subject to data protection laws.

We mainly use your personal data to provide the information or services you requested. We may also use it for any other purpose for which you consent. For example, we may send you additional information about the firm or its services if you consented to us.

We may also use it for other everyday purposes connected with our work. For example, we will use your information to update our business records, complete statutory returns, and otherwise comply with our regulatory obligations.

Will we share information about you with anyone?

We take your privacy seriously. We will never sell your data to anyone and take precautions to keep it secure.

It will sometimes be an ordinary and necessary part of our work to pass on information to third parties. For example:

• We may pass on information about you to solicitors to help them proceed with a transaction you are involved in.
• If you are a prospective tenant, we may pass on references about you to the landlord.
• We may inform utility companies of changes in the occupiers of property.
• We may pass on information to maintenance and repair contractors regarding property where we have responsibilities.
• We may need to pass on information to those who help collect outstanding accounts.

In addition, our practice may be audited or checked by third parties, such as our accountants, enabling them to see some information about you. Such third parties are required to maintain confidentiality about your information.

Cookies

A cookie is a small amount of data, often including an anonymous unique identifier sent to your browser from a website’s computer and stored on your computer’s hard drive. Each website can send its cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever users visit their website to track online traffic flows and record information about their online preferences. Currently, redpropertypartnership.co.uk uses session cookies.

Your rights

You have a right of access under data protection law to the personal data that we hold about you. We seek to keep that personal data correct and up to date. You should let us know if you believe the information we hold about you needs to be corrected or updated.

Privacy Policy Review Periods

We keep this Policy under regular review. The last review was on 07/11/2023.

This Privacy Policy was last updated on 22/11/2023.